NextCrew connects three groups of people: your office team, your Crew and your clients. Once you see how one job flows through, every screen makes sense.
Summary
A client asks for staff. You create an order with one or more jobs. Crew Members get offers for those jobs, and you confirm who works. On the day, Crew clock in and out in the app, and their hours go on a timesheet. The client approves it, and it feeds payroll and the client's invoice. Each step has its own area in NextCrew, and its own guides.
One job, start to finish
- The client asks for staff. They order in their portal, or you create the order for them.
- You fill the jobs. Crew show interest or get invited, and you confirm who works.
- Crew work the job. They clock in and out in the app. You watch it live in Daily Pulse.
- The timesheet is approved. By the client, by you, or both.
- You pay and bill. Approved hours go to payroll and onto the client's invoice. See Run Payroll: Start Here and Invoice Clients and Get Paid: Start Here.
That's the whole cycle. The two guides below explain the words you'll see at every step.
The words you'll see most
| Word | What it means |
|---|---|
| Crew Member | A person your agency places in work. They use the NextCrew app. |
| Client | A business that orders staff from you. Client users sign in to the client portal. |
| Order | One request from a client. It holds one or more jobs. |
| Job | One position on specific dates and times, such as five servers on one evening. |
| Offer | One Crew Member's link to one job, from requested to confirmed. |
| Timesheet | The hours a Crew Member worked on a job. |
Next: Orders, jobs and offers: how they fit together, then Offer statuses, from Requested to Confirmed.
Three views of the same job
| Who | Where they work | Their guides |
|---|---|---|
| Your office team | NextCrew on the web | Guides for Staffing Agencies: Start Here |
| Crew Members | The NextCrew app | Welcome to NextCrew: get started in 10 minutes |
| Client users | The client portal | Welcome to NextCrew: your quick start as a client |
When a Crew Member or client asks you something, their guide shows exactly what they see.
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