Welcome! Your staffing agency uses NextCrew to fill your jobs. This guide shows you how to order staff, see who is coming and approve their time.
What NextCrew does for you
- Order staff in a few minutes, any time of day.
- See who is confirmed for every shift.
- Know who is on site without a phone call.
- Approve hours on one screen, with the times and places people clocked in.
Your 6 steps
▶ Watch how to create and manage jobs
▶ Watch how to approve timesheets
That's all you need to get started. The rest of this library is here for when you want to do more.
What you can see and do depends on how your agency set up your access. If something here isn't on your screen, ask your agency.
1. Sign in
Your agency sets up your login. NextCrew then emails you the sign-in link and your details. NextCrew works in any web browser, so there's nothing to install.
Bookmark the sign-in page so it's one click away next time.
How to do it: Get your login and sign in · I can't sign in
2. Order staff
Go to Workspace › Calendar and choose Add Job.
Enter the title, position, how many people you need, the dates and times, and where they'll work. Then choose Add. Need more shifts like it? Choose Add Another.
Your agency gets the order right away and starts filling it.
How to do it: Place an order for staff · Change or cancel an order
3. See who's coming
Each job on the calendar shows how many spots are filled, for example 3/5.
Click a job to see the Crew who are Confirmed, Interested, Requested or Canceled. Want someone who has worked for you before? Choose Invite.
How to do it: Check whether your jobs are filled · Ask for specific Crew
4. See who's on site today
Your Home dashboard can show today's Crew, their shift times and whether each person is on site. Choose ADD to add more views to your dashboard.
How to do it: See who is coming and who is on site · Build your dashboard
5. Approve timesheets
Go to Operation › Timesheet. Check the hours for each person.
Choose the green check to approve, or the red X to decline. A decline goes to your agency, so they can fix it. To approve many at once, tick them and choose Approve.
Open a timesheet to compare the scheduled and actual times and see where the person clocked in and out.
Your approval marks the timesheet Client Approved. Your agency then finishes it for payroll and billing.
How to do it: Approve or decline timesheets · Approve many at once
6. Rate your Crew and check invoices
In an open timesheet, add a Review for the person who worked. Your feedback helps your agency send you the right people.
Go to Accounting › Invoices to see and print your invoices.
How to do it: Rate the Crew who worked for you · View your invoices
On your phone
The NextCrew for Managers app lets you add a job and see who is confirmed. Approving timesheets is done on the web.
Who to contact
Your staffing agency is your contact for everything: your login, your orders, the Crew and your invoices. Choose Support at the top of any screen to find help guides.
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