Change or Cancel an Order

Modified on Sat, 26 Sep at 10:10 PM

Click the job on the Calendar, make your change and choose Update. To cancel, tell your agency as soon as you can. The sooner they know, the sooner they can tell the Crew.

What you can see and do depends on how your agency set up your access. If something here isn't on your screen, ask your agency.

Do this

1Go to Workspace › Calendar and click the job.
2Change the details, such as the time, the number of people or the note.
3Choose Update to save.
4To cancel the whole job, call or email your agency. If your agency allows it, you can also set Job Status to its cancel option and choose Update.
5To take one person off a job, find them under Confirmed and choose the red X next to their name.

▶ Watch how to manage your jobs (3 minutes)

If this doesn't work

What you seeWhat to doWho fixes it
You can't change a fieldYour agency controls what you can change. Ask them.Your agency
The shift starts soonCall your agency. People may already be on their way.Your agency
You changed the time after Crew were confirmedTell your agency, so they can check everyone can still make it.Your agency

Only your agency can

  • Cancel a job for you.
  • Tell the Crew about a change.
  • Let you edit or cancel jobs yourself.

Call or email your contact at your staffing agency.

Other ways people ask this

  • How do I cancel a job?
  • How do I change the shift time?
  • I need fewer people.
  • How do I remove someone from a job?
  • Can I edit an order?

If your agency's site has its own name and logo, it is powered by NextCrew and works the same way.

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