NextCrew offers a robust two-way communication system designed for modern workforce management. With both automated and personalized messaging, you can easily connect with your team, ensuring everyone stays informed and engaged.


Navigation

  • Log in to your NextCrew dashboard.

  • From the main menu, select the “Messages” or “Communication” tab.

  • Click “Create Message” to start composing your communication.



Use Case: Sending a Personalized Message

  1. Go to the “Messages” tab in your NextCrew menu.

  2. Click “Create Message.”

  3. Select your recipients (e.g., entire group or filter by location).

  4. Compose your message. Use macros like {FirstName} for personalization.

  5. Add emojis ? and attach any necessary files.

  6. Choose the channel (email, SMS, push notification).

  7. Schedule the message or send immediately.


See Also


1. How to schedule a message

2. How to share messages

3. How to create message templates

FAQ

  • Are text messages free?

    • No, text messaging is powered by Twilio. You must have a Twilio account and activate it in the marketplace.

  • Is there a way to track all the messages?

    • Yes, you can track sent messages via reports or dashboards.

  • How do we ensure emails do not end up in the junk folder?

    • Authenticate your sending domain. See our domain authentication guide for steps.

Tip

Messages are a powerful way to connect with your workforce. Personalized communication adds a human touch, so make it a habit to regularly reach out and engage your team.

Legacy Compatibility

All messages are compatible with legacy systems, ensuring seamless communication regardless of platform.