Ask CrewPilot: Get Answers About NextCrew and Your Data

Modified on Wed, 30 Sep at 11:38 PM

Not sure where something is, or need a quick answer about today's jobs? Ask CrewPilot in plain words instead of clicking through screens.

Summary

CrewPilot is the assistant built into NextCrew. Open it from the CrewPilot icon (the sparkle) in the system tray on the right of the screen and type a question. It can point you to the right help guide, answer questions about your data, such as open jobs this week or who is working today, and search resumes. It's added from Settings › App Marketplace, and depending on your plan there may be a cost. What goes wrong: acting on an answer without checking it. Open the records it shows before you rely on them.

How to do it

  1. If CrewPilot isn't on, go to Settings › App Marketplace, find CrewPilot AI and click Add.
  2. Open the CrewPilot icon (the sparkle) in the system tray on the right of the screen.
  3. Type your question in Ask CrewPilot a question and send it.
  4. Read the answer. Click View steps to see how it got there.
  5. Ask a follow-up to narrow it down.

When you would use this

You can't remember where something is. Ask "How do I add a client?" and CrewPilot points you to the guide.

A client calls about this week. Ask "Show me open jobs for this week" and get a list while they're still on the line.

You need someone with a skill. Ask "Search for Crew Members with forklift in their resume" instead of reading resumes one by one.

That's your first answer. Read on for good questions to ask and what to check.


What you can ask

Ask aboutFor example
How to do something"How do I use groups?" "How do I add a Crew Member?"
Your jobs and Crew"Show me open jobs for this week." "Who is working today?"
Resumes"Search for Crew Members with forklift in their resume."

While you're viewing a Crew Member's resume, click Analyze and ask questions about that one person, such as "Has this person worked with forklifts?" See Find the Right Crew Member Fast.


Why ask CrewPilot

Without CrewPilotWith CrewPilot
Searching the help center for the right guideAsk the question and get pointed to it.
Building a list with filters to answer a quick questionAsk in plain words and get the list.
Reading resumes one by oneSearch them all in one question.

Check before you act

CrewPilot answers from your NextCrew data, and it can be wrong or miss something. Open the jobs, Crew Members or guides it shows before you confirm anyone or tell a client.


If something isn't working

What you seeWhat to do
No CrewPilot icon in the system trayCrewPilot isn't added. Ask your admin to add it in the App Marketplace.
The answer isn't what you meantAsk again with more detail, such as a date, client or position.

Questions people ask

Do I need training?

No. Type a question the way you'd ask a colleague.

Does it cost extra?

It depends on your plan, so there may be a cost. Ask NextCrew.

Can it see my data?

Yes. It answers questions about your jobs, Crew and clients in NextCrew.


Other ways people ask this

  • How do I use the AI assistant?
  • What is CrewPilot?
  • How do I search resumes?
  • How do I turn on CrewPilot?
  • Can I ask NextCrew a question?

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