App Marketplace : NextCrew AI Assistant (CrewPilot)

Modified on Thu, 11 Sep, 2025 at 8:43 AM

Overview

NextCrew AI Assistant employs advanced OpenAI technology to streamline staffing agency workflows. It answers platform, scheduling, and candidate questions using natural language, providing instant help articles, real-time business data, and resume analysis—directly within the NextCrew environment.


Steps to Activate



  • Verify Your Pricing Tier:
    Before adding NextCrew AI Assistant, confirm it is included in your organization’s pricing plan. Some features, including AI add-ons, might only be available in premium or custom tiers.

  • Go to Settings:
    In your NextCrew dashboard, click ‘Settings’ to access account configuration options.

  • Open App Marketplace:
    Navigate to ‘App Marketplace’ and search for ‘NextCrew AI (Crew Pilot)’.

  • Add the AI Module:
    Select ‘NextCrew AI (Crew Pilot)’ and click ‘+Add’ to install it for your account.

  • Enable in My Apps:
    Once added, open ‘My Apps’, find Crew Pilot, and toggle or click ‘Enable’ to activate the AI add-on.

  • Start Using:
    Click the AI icon on the right side of your interface. The chatbot window will open, ready for questions.


Benefits

  • Instant Guidance:
    Reduces onboarding and support time by quickly answering help and workflow-related queries.

  • Live Data Access:
    Brings up real-time staffing data, crew assignments, and open positions using conversational questions.

  • Resume Search and AI Analysis:
    Instantly search resumes (“search resumes for license CNA”) or analyze candidates viewing their profile—click ‘Analyze’ and ask specific questions for AI-generated insight.

  • Automation and Efficiency:
    Automates reporting, scheduling, and candidate matching for optimized agency operations.

  • User-Friendly Design:
    No technical skills required; works for every team member, whether managing schedules or handling onboarding.


How to Use



  • Ask System and Help Questions:
    Examples: “How do I use groups?” or “How do I add crew members?”—the Assistant provides relevant guides.

  • Query Business Metrics:
    Examples: “Show me open jobs for this week”, “Who is working today?”—receive live, actionable answers instantly.

  • Resume Search and Analysis:
    Use prompts like “search resumes for license CNA” for targeted candidate searches. While viewing any resume, click ‘Analyze’ and ask custom candidate questions for deep, AI-powered analysis.

  • Continue the Conversation:
    Ask clarifying follow-ups and explore additional queries for layered insights or instructions.


FAQ


  • Do I need training to use Crew Pilot?

    • No, the interface is intuitive and designed for quick adoption by all team members.

  • What business data can the AI Assistant access?

    • It provides real-time answers for schedules, open jobs, crew assignments, compliance records, and more.

  • Can I analyze resumes and candidates with AI?

    • Yes. Search and analyze resumes in plain language and ask custom questions for instant, AI-powered insights.

  • Is Crew Pilot suitable for healthcare, event, hospitality, and industrial staffing?

    • Yes, it is built to support staffing across all major verticals, including healthcare, events, hospitality, and industrial sectors.

  • Is my business data protected when using NextCrew?

    • NextCrew follows strict data security and privacy standards to safeguard all information on the platform.

  • What if the AI Assistant add-on isn’t available in my plan?

    • Contact NextCrew support or your account manager to discuss plan upgrades or add-on options that include AI Assistant access.

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