Crew Member Management

Category Display Order for Violations
Violation categories are now shown in the specified order when creating a violation, improving clarity for crew members.
            -How to add violation - https://nextcrew.freshdesk.com/a/solutions/articles/11000133556

            -Add violation note category - https://nextcrew.freshdesk.com/a/solutions/articles/11000133266


Violation Template Management
Create and maintain violation templates to reuse for common scenarios, streamlining reporting and standardizing documentation.
Learn how to create templates - https://nextcrew.freshdesk.com/a/solutions/articles/11000133267

Daily Pulse Improvements

  • Instant Crew Invites
    Invite crew members directly from the Daily Pulse screen—perfect for rapidly responding to no-shows without navigating elsewhere.
    Learn how to manage Daily Pulse - click here 

Job Order Enhancements

  • Audit History Feed
    Job Orders now have an audit trail. Click the vertical ellipsis ("⋮") from the Job Order list and select "View Feed" to see a full history of changes.

  • Clickable Stat Cards
    Job Order stat cards are now interactive, letting you drill down for more data quickly.

  • Tag Permissions
    Admins can now control whether users can create new tags, or only pick from a dropdown of existing tags for greater data consistency.
    [Tag Management Permissions Article] Click here to view how to manage tags

Address & Location Features

  • Google Maps Integration
    All addresses in Orders, Jobs, and Crew profiles now include a clickable Google Maps link for distance and travel time estimates.

  • Location Names for Jobs & Orders
    Assign a clear, custom location name at the job or order address level (ideal for unique site/store numbers) to improve mapping accuracy.
    [Adding and Using Location Names Guide]



Timesheet Upgrades

  • Notes Templates
    Insert templated notes to timesheets for faster and consistent reporting.

  • Mass Invoice Marking
    Mark multiple timesheets as invoices in one action, saving time on batch processing.

CRM Enhancements

  • Categorized & Templated Contact Notes
    When adding notes to CRM contacts, tag them by category and use templates to standardize follow-ups.