If you are reading this, you are likely using our Legacy platform. Over the past two years, we have been hard at work re-engineering our staffing software to deliver a modern, secure, and user-friendly experience—introducing NextCrew 2.0.


This guide will give you an overview of what’s new, answer your most common questions, and help you transition smoothly to the new platform.

Overview

NextCrew 2.0 is built on the latest technology, offering a modern interface and enhanced security features, including Multi-Factor Authentication (MFA). Our goal is to make your workflow more efficient while keeping your data safe.


NextCrew Mission

Our mission is to empower your staffing operations with innovative tools that streamline processes, improve communication, and deliver a seamless experience for admins, clients and crew members


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Major Changes and Enhancements in NextCrew 2.0


  • Dashboards can now be fully customized, allowing you to create personalized views that fit your workflow.

  • Lists and data views have been updated with a modern look and improved navigation for quicker access to information.

  • Invoice management has been redesigned to make billing processes more efficient and straightforward.

  • The entire platform features a more intuitive and user-friendly navigation experience.

  • You can now use templates for messages and notes, making communication faster and more consistent.

  • The calendar has been enhanced with new features for better scheduling and event management.

  • Workflow automation and electronic document (E-Docs) processes have been reworked for greater efficiency.

  • The new AI-powered assistant, CrewPilot, helps with resume parsing and provides quick answers to your staffing queries.

  • You can now create and send surveys or forms on demand, similar to Google Forms, for easy data collection.

Getting Started with NextCrew 2.0

  1. Update your bookmark to the new .app URL.

  2. Log in with your current username and password.

  3. Explore the new dashboards and features.

  4. Continue working as usual—your data and workflows remain intact.

If you have questions or need support, our team is here to help. We’re excited for you to experience the benefits of NextCrew 2.0!

Frequently Asked Questions (FAQ)


1. What happens to my data?
All of your data is available on both the Legacy and NextCrew 2.0 platforms. You can access your information no matter which system you use.


2. How do I log in?
Your login credentials remain the same. Use your existing username and password to access NextCrew 2.0.


3. What is the new URL?
The URL is almost the same as before. Simply change the ending to .app (for example, yourcompany.nextcrew.app).


4. What if I add information in one system?
Both systems are background compatible. Any data you add in Legacy or 2.0 will be available on both platforms.


5. Is there any change to the crew members’ mobile app?
No, the mobile app for crew members remains unchanged.


6. Does this affect clients?
Yes, the client web portal has been updated. Clients will also need to use the .app URL and can log in with their existing username and password.


7. Am I missing any functionality from Legacy?
No, all functionalities from the Legacy platform have been migrated to NextCrew 2.0, along with several enhancements.