Overview

In most staffing software, you’ll typically find two levels: Jobs and Assignments (Offers). NextCrew takes staffing a step further with a third level: Orders. This unique structure allows you to group multiple jobs together under one unified request from a client. It’s especially useful for managing complex events or staffing requests that require different roles, shifts, or specialties but are tied to the same overarching need.


Navigation

  1. Log in to your NextCrew account.

  2. Go to the Orders section from your main dashboard.

  3. From an Order, you can view all related Jobs and their Assignments in one place.

Key Features

  • Order: The client’s main request, which includes client and contact information. It can include multiple jobs.

  • Job: Specific positions, shifts, or roles required within an order.

  • Assignment (Offer): Individual crew members scheduled for a role within a job.

  • Hierarchy View: See the complete picture of the client’s staffing needs, from the overall request down to the individual workers assigned.

Use Case: Staffing a Conference

Scenario: A client requests staffing for a large conference.

Steps:

  1. Create an Order labeled “Conference 2025” with the client’s information.

  2. Add Jobs under the order:

    • Check-in staff for the morning shift.

    • AV technicians for the afternoon.

    • Supervisors for the entire day.

  3. Assign Crew to each job by sending offers and confirming assignments.

  4. View the full conference staffing in one place through the order—seeing everyone working, their roles, and schedules.

FAQ

Q: Why not just use jobs and assignments like other software?
A: Orders let you group all related jobs under a single client request, making it easier to organize and track large or multi-role projects.

Q: Can one order have multiple jobs with different roles?
A: Yes. An order can combine any number of jobs, each with different positions, times, and requirements.

Q: Do I have to use orders for every request?
A: No. But using orders is highly recommended for complex or multi-shift staffing needs.

Pro-Tip

Use the Order view as your master project sheet—it acts as your single source of truth for large client events or shifts. Instead of juggling separate jobs, you’ll see the entire project tied to the original request.

See Also

  • Creating a Job in NextCrew

  • Assigning Staff (Offers)

  • Managing Client Profiles

Partnership & Integration

Orders can be integrated with CRM and HR systems, ensuring client information and staffing data are always aligned. This creates smoother communication between sales, operations, and staffing teams.

Key Performance Indicators

  • Order Fill Rate: Percentage of jobs filled under a single order.

  • Time-to-Fill: How quickly staff are assigned across jobs in the order.

  • Order Volume per Client: Helps track client engagement and workload.

Automation

  • Auto-generate job postings under an order based on recurring client needs.

  • Automated reminders for unfilled jobs within an order.

  • Smart matching for crew offers based on skills and availability.

Reports

  • Order Summary Report: Overview of all jobs and assignments tied to an order.

  • Client Order History: View trends in client requests.

  • Fill Rate by Order Category: Track efficiency across types of events.

Legacy Compatibility

For those used to systems without the Order level, think of an order as a “parent folder.” Jobs and assignments remain the same, but now they live under a more organized and client-focused structure. This hierarchy is fully compatible with legacy.