Your staffing agency is your employer. They answer questions about jobs, shifts, pay, hours and your account. NextCrew makes the app they use. We don't hire, schedule or pay Crew.
How to reach your agency
| 1 | Message your agency in the app: ☰ › Messages. |
| 2 | Or use the phone number or email your agency gave you. Their email is also in the ☰ menu, under Company. |
| 3 | For how to use the app, tap ☰, then Help & Support, the last item in the menu. |
Which questions go where
Your agency: jobs, shifts, canceling, pay, W-2s, hours, background checks, account problems and your application.
This library: how to use the app, step by step.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| You don't know which agency you work for | Tap ☰. Your agency's name and email are in the menu, under Company. | You |
| You're looking for work | NextCrew doesn't hire Crew. Apply to a staffing agency near you. | You |
Only your agency can
- Answer anything about your jobs, pay or account.
Message your agency in the app, or use the phone number or email they gave you.
Other ways people ask this
- Is NextCrew a staffing company?
- Are you hiring?
- Can I work for NextCrew?
- Who do I call about my pay?
- I don't see the company I work for.
Related guides
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
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