Tap ☰ then Messages to write to your coordinator. You can reply to conversations and attach photos or files.
Do this
| 1 | Tap Messages at the bottom of the screen, or ☰ then Messages. ▶ Watch this step (3:27) |
| 2 | Tap + to start a new message. |
| 3 | In To, start typing your coordinator's name and choose it. |
| 4 | Add a subject and write your message. |
| 5 | To attach a photo or file, tap the paperclip. |
| 6 | Tap SEND. |
Group chats: Channels
Your agency may add you to a Channel, a group chat for a job or a team. You'll find it in the menu. See How to use Channels.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| You can't find your coordinator's name | Ask your agency who to message, or reply to a message they sent you. | You |
| You don't get replies | Your agency may be busy. For anything urgent, call them. | Your agency |
Only your agency can
- Add you to a Channel.
- Answer questions about pay, hours and shifts.
Message your agency in the app, or use the phone number or email they gave you.
Other ways people ask this
- How do I message my coordinator?
- How do I contact my agency?
- Can I send a photo in a message?
- Where are my messages?
Related guides
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article