Yes. Everything you send in NextCrew uses 256-bit encryption, your personal information is stored encrypted, and a Cloudflare firewall protects the system. Your agency controls your record.
How your information is protected
| 1 | Everything you send and receive in NextCrew uses 256-bit encryption. |
| 2 | Your personal information is encrypted where it's stored. |
| 3 | A Cloudflare firewall protects NextCrew from attacks. |
| 4 | The app checks your location only when you clock in and when you clock out. |
Who can see your information
Your agency sees your profile, timesheets and documents.
Your agency's clients see only what your agency chooses to share, such as your name, rating and licenses.
Other agencies you work for can't see your profile with this agency. Each one keeps its own.
Keep your account safe
Don't share your password with anyone. If you see a message saying other users are signed in to your account and you didn't expect it, change your password straight away. See Change your username, password or email.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| You think someone else used your account | Change your password, then tell your agency. | You, then your agency |
| You want your information removed | See Close your account. | You, then your agency |
| You want to know what your agency keeps | Ask your agency. | Your agency |
Only your agency can
- Tell you what information they keep.
- Correct your details.
- Close your account.
Message your agency in the app, or use the phone number or email they gave you.
Other ways people ask this
- Is my information secure?
- Who can see my information?
- Is the NextCrew app safe?
- Can clients see my documents?
- Is my bank information safe?
Related guides
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
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