Your staffing agency is your contact for your login, orders, Crew and invoices. For how-to help, choose Support at the top right of any screen.
What you can see and do depends on how your agency set up your access. If something here isn't on your screen, ask your agency.
Where to get help
| 1 | Search these guides first. Choose Support at the top right. |
| 2 | For anything about your jobs, Crew, timesheets or invoices, call or email your agency. |
| 3 | Use an up-to-date Chrome, Edge, Safari or Firefox. |
If a page won't load
Clear your browser's history for at least the last 24 hours.
Sign out of NextCrew, close your browser and open it again.
Sign in again. Still stuck? Tell your agency what you see, with a screenshot.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| A page looks broken | Update your browser, then clear its history as above. | You |
| The phone app won't open | Update the NextCrew for Managers app, restart your phone, or delete it and reinstall it for iPhone or Android. | You |
Only your agency can
- Answer questions about your orders, Crew, timesheets and invoices.
- Report a problem to NextCrew for you.
Call or email your contact at your staffing agency.
Other ways people ask this
- Who do I contact for help?
- Which browsers work?
- The page won't load.
- The website is slow.
- The app won't open.
Related guides
- I can't sign in
- Why can't I see or change something?
- Welcome to NextCrew: your quick start as a client
If your agency's site has its own name and logo, it is powered by NextCrew and works the same way.
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