Welcome to the Domain Authentication Guide! 


We’re excited to help you unlock the full potential of our trusted email service, ensuring your important messages always reach the right inboxes. This guide will walk you through the setup process, provide tips for seamless use, and address common questions. By the end, you’ll have a secure, reliable messaging system, customized for your needs.


Why Domain Authentication Matters


Deliver trusted messages like a pro: Domain Authentication ensures that emails sent on your behalf, such as job reminders, new job notifications, and license expiration alerts, land in your recipients' inbox—not their spam folder. 


Security you can count on: Email clients like Gmail and Yahoo flag unverified messages as spam for security reasons. Authenticating your domain solves this issue and builds trust with your customers.


Setting Up Domain Authentication

To ensure successful delivery of your email notifications, just follow the steps below. While the specifics can vary depending on your hosting provider, the overarching process remains simple:


Step 1: Understand the Setup Overview  

Our service, powered by SendGrid (part of Twilio), ensures high-volume, authenticated email delivery. When you send emails like yourname@yourstaffingagency.com, authentication is critical for inbox success.


Step 2: Receive Instructions from SendGrid  

Once you sign up, SendGrid will provide detailed DNS instructions tailored to your domain.




Step 3: Update Your DNS  

Provide these instructions to your hosting provider or update them yourself in your hosting platform's settings. These DNS records will authenticate your domain's email.


Step 4: Notify Us  

Once you've updated your DNS records, inform our team, and we’ll verify your setup for you.

And that’s it! A few quick updates, and you’ll have a secure messaging system your customers can count on.



Tips and Tricks for Maximum Efficiency

  • Use a professional sender address like yourname@yourcompany.com. It builds trust and is more likely to get delivered.
  • Test your emails before a major campaign or notification rollout to ensure accuracy.
  • Keep your DNS records up-to-date as per SendGrid’s instructions to maintain top performance.

FAQ

1. What happens if I don’t authenticate my domain?  

Your emails may be flagged as spam or blocked entirely, and your recipients might miss critical information.


2. Does this impact push notifications or texts?  

No, domain authentication only applies to email delivery. It won't affect push notifications or SMS.


3. What if I don’t know how to change my DNS?  

Don’t worry! Just forward the instructions from SendGrid to your hosting provider, and they’ll handle it for you.  


4. What if I already have SendGrid records causing duplication?  

Simply reach out to our team. We’ll provide you with updated instructions to resolve any conflicts.


5. What is SendGrid?  

SendGrid, now part of Twilio, is a service we use to send reliable, high-volume, and authenticated emails. With SendGrid, we ensure your critical notifications are delivered every time.


Safety Precautions

  • Double-check the DNS records you enter for accuracy, as any errors could prevent proper authentication.
  • Verify your domain regularly to ensure continuous compliance with email security protocols.
  • Always use secure systems to manage your DNS settings and hosting accounts.

Take Control of Your Email Delivery Today

Now that you understand the importance of domain authentication and how to set it up, it’s time to put this knowledge into action. Update your DNS, notify our team, and enjoy the benefits of trusted and efficient email communication. If you have any questions along the way, our expert support team is here to help. 

Get ready to send trusted, spam-free messages!