Overview

Welcome to NextCrew 2.0, the ultimate solution designed to enhance your workforce management with advanced security and efficiency. Our new addition of two-factor authentication (MFA) ensures that your system stays protected against unauthorized access while giving you peace of mind. We’re excited to help you get the most out of NextCrew 2.0 as you streamline your staffing operations!  


Key Features & Benefits  

1. Advanced Two-Factor Authentication (MFA)  

  • Enhanced Security: Protects your account with an added layer of verification by sending a security code when a user logs in for the first time or uses a new device.  
  • Innovative Access Control: Prevent unauthorized use of your system and ensure only authorized users gain access.  
  • Seamless Integration: Minimal disruption to existing processes for both staffing managers and crew members.  

Getting Started with NextCrew 2.0  

Step 1: Enabling Two-Factor Authentication (MFA)  

To activate two-factor authentication in your system, follow these simple steps:

  1. Contact Our Support Team  
  • Email support@nextcrew.com to request MFA activation.  
  • Once you make the request, our team will enable the feature for your organization.  

  

  1. Post-Activation  
  • After activation, MFA will be in place for all users accessing the system.  
  • Crew members will notice no change in their user experience, as this feature impacts only staffing manager-level users accessing the system.  

Step 2: Logging in with Two-Factor Authentication  

  1. Enter Your Credentials  
  • Log in with your existing username and password as usual.  
  1. Verify Your Identity  
  • A unique security code will be sent to your registered email address when you log in for the first time or use a new device.  
  • Enter this code on the portal to gain access.  
  1. Access Granted  
  • Once authenticated, you’ll gain secure access to ensure all sensitive data is protected.  

Tips & Tricks for Maximizing the Potential of MFA  

  • Keep Your Contact Information Updated  
  • Ensure your email and device details are up-to-date to seamlessly receive security codes.  
  • Monitor Login Attempts  
  • Regularly review system logs to identify any suspicious activity.  
  • Educate Your Team  
  • Brief your workforce on the importance of MFA and its role in safeguarding company data.  
  • Bookmark the Login Page  
  • Simplify access by bookmarking your login page for quick access to the portal.  

FAQs  

1. How do I request to enable MFA for my organization?  

Simply contact our support team at support@nextcrew.com, and we’ll turn MFA on for you.  

2. Will enabling MFA affect crew members?  

No. Crew members’ login processes remain unchanged, and MFA will only apply to staffing managers.  

3. What should I do if I don’t receive my security code?  

First, check your email’s spam folder. If it’s not there, reach out to our support team to resolve the issue promptly.  

4. Do I have to add security code every single time?

No. The system will automatically trust the browser you have used to authentic your account for 30 days. 

5. Can I turn off MFA once it’s activated?  

For security reasons, MFA is designed to remain active once enabled. However, specific concerns can be discussed with our support team.  

6. Is there an additional cost to enable MFA?  

No, NextCrew 2.0’s MFA is provided at no additional cost to our customers.  


Security Warnings & Precautions  

  • Do Not Share Security Codes  
  • The security code is unique to your login session. Never share it with others.  
  • Use a Secure Email Provider  
  • Ensure your registered email is secure to prevent unauthorized access to your login codes.  
  • Log Out on Public Devices  
  • Always log out of the portal if accessing from a shared or public device.