FAQ

Is my information secure in NextCrew?
Information stored in our system is our highest priority and there are multiple layers of security before the data is accessed. All the transactions are s...
Thu, 19 Dec, 2019 at 4:28 PM
Can I work for NextCrew?
NextCrew is always seeking qualified candidates. If you are interested in a position at NextCrew, please email your cover letter and résumé to careers@nextc...
Wed, 1 Apr, 2020 at 1:41 PM
Does NextCrew mobile app always track me?
No, the NextCrew Mobile app does not track you all the time. We use your location coordinates only when you clock-in or clock-out to report back to your sta...
Wed, 1 Apr, 2020 at 1:41 PM
Why isn't my NextCrew app Working?
If you are experiencing technical issues with the NextCrew app it may be due to having an outdated version. Please click here to download the latest version...
Wed, 1 Apr, 2020 at 1:42 PM
Do I need to have internet access for the app to work?
For most features, functions and capabilities yes. However, you do not need internet connection to clock in and out from the NextCrew app. Click here for mo...
Fri, 19 Oct, 2018 at 12:50 PM
Can I synchronize my calendar with Google or iOS?
Currently, we do not support synchronization but it is a feature we are planning to have implemented in the near future. NextCrew has build in a feature tha...
Wed, 1 Apr, 2020 at 1:43 PM
How do I request new features?
Our goal is to continue to better our service to you. We value your feedback above all else as we work to improve.  Your feedback is greatly appreciated! Pl...
Fri, 19 Oct, 2018 at 12:52 PM
I can work certain days each month, how can I add that to my availability calendar?
You can add availability and unavailability on your calendar. You can also add this as a recurring schedule. Please click here to view how that information ...
Wed, 1 Apr, 2020 at 1:44 PM
I had a bad experience at an event, and I do not want to work for that client again, what do I do?
Your staffing coordinators have the capability to exclude you from a specific client. Once your name is excluded for the client, you will not see any job...
Tue, 5 Jun, 2018 at 10:30 AM
I move back and forth between two locations how can I have jobs for both locations?
Yes. Once you log in, please click on the Profile menu and navigate to the tab Location tab. The location page allows you to add multiple addresses. You wil...
Wed, 1 Apr, 2020 at 1:45 PM