FAQ

I moved, how can I update my new location (address)?
Location information is used to assist the staffing coordinator for job placement. In this section, you can have only one primary location (your address) an...
Wed, 1 Apr, 2020 at 1:46 PM
I received an alert about expiration for my certification, what do I do?
By default, a push-notification is sent to you for an expiring license as well as to your staffing coordinators 30 days prior to the expiration date. If you...
Wed, 1 Apr, 2020 at 1:47 PM
Is NextCrew a staffing company?
NextCrew is not a staffing company nor a stakeholder. NextCrew is a cloud-based software system dedicated to streamline a staffing agency, increase probabil...
Fri, 19 Oct, 2018 at 1:00 PM
I use NextCrew with other companies, can my profile be combined?
By design, NextCrew does not allow you to share your profile with other staffing companies using our technology. Every company has their unique processes an...
Fri, 4 Sep, 2020 at 2:34 PM
What is the alternative method to log-in?
It is common for people to forget their username or password. We offer multiple ways to login to the system. The following are acceptable ways to login: ...
Tue, 30 Apr, 2024 at 11:11 AM
What is the max file size I can upload?
The maximum file size we allow you to upload is 8 MB. This includes profile photos, portfolio as well as timesheet attachments.
Fri, 19 Oct, 2018 at 1:11 PM
Which browsers and devices are supported?
We currently support all major browsers and versions published after 2015.  Here are the following browsers we support: Firefox Safari Chrome Edge ...
Tue, 16 Apr, 2024 at 10:54 AM
Whom do I contact for discrepancy in worked hours or pay?
NextCrew is not responsible for payment(s) or hours-worked. In the event you are unable to correct hours, please reach out to your staffing coordinator by s...
Wed, 1 Apr, 2020 at 1:49 PM
Why can't I change timesheets sometimes?
Depending on the staffing company you work for, they may not allow you to update timesheets. Please keep in mind, once timesheets are approved by the client...
Fri, 19 Oct, 2018 at 1:21 PM
Why don't I see any jobs on NextCrew’s website?
Depending on policies and procedures within the staffing company, they may not allow you to view jobs until your profile has been verified. Please ensure th...
Fri, 19 Oct, 2018 at 1:23 PM