When you arrive, tap Clock-In/Out on the home screen, choose your shift and tap CLOCK-IN. Tap CLOCK-OUT when you finish. Accurate times mean accurate pay.
Do this
| 1 | Be at the job site. Tap Clock-In/Out on the home screen. ▶ Watch this step (0:21) |
| 2 | Choose your shift and tap CLOCK-IN. Tap CLOCK-IN again to confirm. |
| 3 | If asked, allow location and camera. Some agencies ask for a quick photo. |
| 4 | To add a break, tap the break icon, choose 15, 30, 45 or 60 minutes and tap ADD. ▶ Watch this step (1:10) |
| 5 | When you finish, open Clock-In/Out and tap CLOCK-OUT, then confirm. ▶ Watch this step (0:52) |
| 6 | Check your hours in your timesheet, and add any receipts. ▶ Watch this step (2:30) |
▶ Watch the clock-in guide (3 minutes)
When the app checks your location
Only when you clock in and when you clock out. The app doesn't track where you are the rest of the time.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| A work location distance error | Move closer to the job site and check that location is on for NextCrew. | You |
| No signal | The app saves your clock-in offline and sends it when you're back online. | You |
| Your shift isn't in the list | You can only clock in to confirmed shifts. Check your Confirmed tab. | You, then your agency |
| You forgot to clock in or out | Message your agency, so they can fix your hours. | Your agency |
Only your agency can
- Fix a missed or wrong clock-in or clock-out.
- Change a timesheet after it's approved.
Message your agency in the app, or use the phone number or email they gave you.
Other ways people ask this
- I can't clock in.
- It says I'm not at the job site.
- The app won't let me punch in.
- I forgot to clock out.
- Do I need internet to clock in?
Related guides
- Find jobs and confirm your shifts
- Welcome to NextCrew: get started in 10 minutes
- Clock in your crew as a supervisor
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article