Troubleshooting

Troubleshoot NextCrew app (Apple iOS)
1.  Tap the App Store icon from your iPhone's home screen, and then locate the NextCrew app. Check NextCrew's app system requirements in the &quo...
Wed, 12 Feb, 2020 at 8:18 AM
Troubleshoot NextCrew App (Android)
Step 1: Restart & update Restart your phone Press your phone's power button. On the screen, tap Restart If you don't see "Restart...
Wed, 12 Feb, 2020 at 8:20 AM
Keep your Browser Updated for a Better Faster Experience - It's free!
  If you are running an older outdated web browser, you are not enjoying the browsing experience you should be. Every web page that loads in a browser trig...
Tue, 17 Dec, 2019 at 10:50 AM
Clear Browser Cache
Are you having trouble getting the page to load? Don't worry - we're here to help. Many issues can be taken care by clearing browser cache. Ple...
Thu, 3 Jan, 2019 at 2:24 PM
My account is locked, how do I unlock it?
Your account will be locked after 5 unsuccessful password attempts. In the event, please click on the 'forgot password' button in the NextCrew Mob...
Wed, 1 Apr, 2020 at 1:53 PM
Why can't I register on the website?
Depending upon the policy of your staffing company, they may not allow people to register unless they have been invited. Please contact the company and they...
Fri, 19 Oct, 2018 at 4:06 PM
I never received my SMS activation code
Please contact support@nextcrew.com and we can activate your account after verifying the mobile carrier associated with your phone number.
Fri, 19 Oct, 2018 at 12:00 PM
Why can't I clock in/out?
Due to your staffing agency's policies and procedures you may be required to turn your location services/GPS on for clocking in/put. There are simple a...
Mon, 4 Feb, 2019 at 8:34 AM
My photo is sideways, how do I fix it?
When you upload your photo on your profile, you have an option to rotate and/or crop your photo. Click here for Web-based Instructions Click here...
Wed, 1 Apr, 2020 at 1:54 PM
Why can't I change my skills?
Depending upon the policy of your staffing company, you may not have permission to change skills on your profile. It is common for staffing companies to add...
Wed, 18 Dec, 2019 at 2:05 PM