FAQ

Is NextCrew Secure?
Information stored in our system is our highest priority and there are multiple layers of security before the data is accessed. All the transactions are s...
Thu, 19 Dec, 2019 at 3:57 PM
How does the system communicate with crew members?
NextCrew allows for the crew member to set their notification preference in their profile. A crew member decides how the message appears to them whether it ...
Mon, 29 Oct, 2018 at 9:12 AM
Can other NextCrew clients view my crew members?
Your crew members are safe in your NextCrew system and they are not shared with other NextCrew clients. A crew member may be associated with one or more Nex...
Mon, 29 Oct, 2018 at 9:13 AM
Do crew members see which group they are part of?
Groups are utilized for internal purposes only. An admin can set users to groups for additional search capabilities, enhanced job invites and for additional...
Mon, 29 Oct, 2018 at 9:16 AM
What are the differences in the job privacy settings?
We use data to make our services as useful as possible, but you decide what types of jobs are viewed through your privacy settings. We built the privacy set...
Mon, 29 Oct, 2018 at 9:17 AM
Can a crew member cancel their confirmed interest on their own?
Based on customization a crew member may not be able to cancel before a certain number of day(s) starting the job. Cancellation policy is handled by the con...
Mon, 29 Oct, 2018 at 9:22 AM
What’s the difference between an estimate and an invoice?
Estimates and invoices in NextCrew are very similar in appearance and function. The main difference is that an estimate (also sometimes called a bid or a qu...
Mon, 29 Oct, 2018 at 9:22 AM
Why is this pop-up saying others are signed into my account?
NextCrew offers single sign on and does not log you out due to inactivity after a specific time. You may receive the alert that "There are other users ...
Wed, 18 Dec, 2019 at 3:41 PM