Why Can't I Change a Clock-In Time?

Modified on Sat, 26 Sep at 10:10 PM

Your agency decides whether you can change times. If you can't, decline the timesheet with the red X and write what the right time is. Your agency fixes it.

What you can see and do depends on how your agency set up your access. If something here isn't on your screen, ask your agency.

What to do instead

1Go to Operation › Timesheet and find the timesheet.
2Choose the red X to decline it.
3Write the correct times in the reason.
4Your agency gets a message and fixes it.

If this doesn't work

What you seeWhat to doWho fixes it
The timesheet is already approvedApproved timesheets are locked. Ask your agency.Your agency
You want to change times yourselfAsk your agency to turn it on for you.Your agency

Only your agency can

  • Let you change clock-in and clock-out times.
  • Fix a time for you.

Call or email your contact at your staffing agency.

Other ways people ask this

  • Why can't I edit the hours?
  • How do I fix a clock-in time?
  • The worker forgot to clock out.
  • I can only approve or decline.

If your agency's site has its own name and logo, it is powered by NextCrew and works the same way.

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