Get the free NextCrew Mobile app from the App Store or Google Play, then sign in with the details your agency gave you.
Do this
| 1 | On an iPhone, open the App Store link. On Android, open the Google Play link. |
| 2 | Tap Get or Install. |
| 3 | Open the app and allow notifications, so you hear about new jobs and shift changes. |
| 4 | Sign in. Type your email address in the Username field, then your password. |
Does your agency have its own app?
Some agencies give their Crew a branded app. If yours does, search the App Store or Google Play for your agency's name instead. It is powered by NextCrew and works the same way.
What you need
An iPhone with iOS 14 or newer, or an Android phone with Android 10 or newer. All download links and how-to videos are also on the NextCrew page for Crew Members.
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| The app won't download | Update your phone's software, free up some storage, then restart your phone and try again. | You |
| You can't find the app | Search for your agency's name. They may have their own app. | You |
| You can't sign in | See I can't sign in to the NextCrew app. | You |
| Your work phone blocks new apps | Use a personal phone, or ask whoever manages your work phone. | You |
Only your agency can
- Send you your username and password, or your sign-up link.
Call or email your agency, using the phone number or email they gave you.
Other ways people ask this
- How do I download the NextCrew app?
- I can't find the app in the store.
- The app won't install on my phone.
- Is there an app for my agency?
Related guides
- I can't sign in to the NextCrew app
- Set up your profile
- Welcome to NextCrew: get started in 10 minutes
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
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