Troubleshooting

I am not receiving any emails
Please check your junk/spam folder to ensure that emails are not getting collected there. If that is not the case, please contact support@nextcrew.com and w...
Wed, 1 Apr, 2020 at 1:54 PM
Why am I not seeing any jobs?
The jobs are matched from your profile based on your skills, location and schedule. Jobs are also based on the policy of your staffing agency, they may not ...
Fri, 19 Oct, 2018 at 12:08 PM
Why am I unable to cancel a confirmed job?
Depending upon the policy of the staffing company you work for they may not allow you to cancel a confirmed job or a job within a certain amount of time of ...
Fri, 19 Oct, 2018 at 12:13 PM
When I try to log in it says my account is not active
Once you create your account, the system will send you an activation email. You must activate your account to log-in either via mobile app or web-based app....
Mon, 29 Oct, 2018 at 12:08 PM
Why is my account is disabled?
Your staffing coordinator has the capability to disable your account. NextCrew Technical Support does not have authority to revert that status. Please reach...
Mon, 29 Oct, 2018 at 12:12 PM
Turn Location Services Permission On
How to Turn on Location Services on iPhone Tap Settings Tap NextCrew Tap Location Move the Location Services slider to on/green or tap Always or While ...
Wed, 20 Jan, 2021 at 9:33 AM
Troubleshooting - Android NextCrew App Download
Sometimes the Google Play store will not allow you to download the app in the store. The good news is that if you can see the app in the app store your phon...
Mon, 20 Dec, 2021 at 4:32 PM