If you see the wrong agency's jobs, you're signed in to your other agency. Sign in once to the right agency, then switch between them from the menu. If your username and password are the same at both, the app asks which company you want when you sign in.
Do this
| 1 | Tap ☰, then the power icon, to sign out. |
| 2 | Sign in with the username and password for the agency you want. |
| 3 | Next time, tap ☰, then the company name, and choose the agency. No need to sign out. |
▶ Watch how to switch agencies (1 minute)
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| It still opens the wrong agency | If your details are different at each agency, you may be using the other agency's password. If they are the same, choose the right company when the app asks. | You |
Only your agency can
- Send you sign-in details for their account.
Message your agency in the app, or use the phone number or email they gave you.
Other ways people ask this
- My username and password are the same for both agencies.
- It keeps sending me to my other agency.
- I see the wrong company's jobs.
- How do I get to my other agency's account?
Related guides
- Add or remove an agency on your phone or tablet
- Work for more than one agency
- I can't sign in to the NextCrew app
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
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