Either you signed up with a different email, or you didn't finish signing up. Try your other email addresses first.
Do this
| 1 | Try signing in with any other email address you use. |
| 2 | Look for your sign-up email from your agency, and finish signing up from its link. |
| 3 | Check Spam and Junk for that email. |
| 4 | Still nothing? Ask your agency which email they have for you. |
If this doesn't work
| What you see | What to do | Who fixes it |
|---|---|---|
| You typed your email wrong when you signed up | Your agency can correct it. | Your agency |
| Your agency only lets invited people sign up | Ask them for an invite link. | Your agency |
Only your agency can
- Find which email your account uses.
- Correct your email.
- Send an invite link.
Call or email your agency, using the phone number or email they gave you.
Other ways people ask this
- It says I don't have an account, but I do.
- It says no account is associated with my email.
- I never finished registering.
- I can't remember which email I used.
Related guides
If your agency gives you its own branded app, it is powered by NextCrew and works the same way.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article